Privacy Policy

Last updated 9 October 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use The Service and tells you about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve The Service. By using the service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

While using the PhotosDirect website (The Service), Tradia AS (We) may ask the user (You) to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to Your email address, firstname and last name, phone number, address and usage data. Usage Data is collected automatically when using The Service.

Usage Data may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access The Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include Cookies and Web Beacons.

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Session Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Persistent Cookies identify if users have accepted the use of cookies on the Website. If accepted, they allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Web Beacons are sections of our Service and our emails that may contain small image files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit counting users who have visited those pages or opened an email and for other related website statistics for example, recording the popularity of a certain section and verifying system and server integrity.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data will also be retained for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed in Microsoft Azure cloud service and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. Such contact must be by letter or email.

Our Service may give You the ability to delete certain information about You from within the Service. You may then update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information.

Please note, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

If Our Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice on the website before Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this privacy statement, you are welcome to contact us by letter or email.

Help and Documentation
  • A few things first...

    Selecting language

    PhotosDirect is usually displayed in your browser's preset language. However, you can change the language by hovering over the flag in the lower-right corner of the view. A list will open where you can choose from 15 different languages. All texts in PhotosDirect are immediately displayed in the selected new language. You can also open a country-specific PhotosDirect website, for example, by opening photosdirect.de or photosdirect.es. PhotosDirect will then be displayed in the primary language of the country you selected. Country-specific PhotosDirect sites are available in most Western European countries. It is also possible to change the language of the country-specific websites.

    Accepting cookies

    Before using PhotosDirect, you should select whether you accept all cookies or only the required ones. We strongly suggest you accept all cookies to get the best experience with PhotosDirect, but it is your choice and PhotosDirect will still work with some restrictions when you select only the required cookies. In case you are in doubt, you should read our Privacy Policy which further explains the collection of personal data and our use of tracking technologies and cookies. Please note that PhotosDirect requires some cookies to work and restricting your browser not to store cookies will prevent PhotosDirect from working properly.

    Contacting support

    Our support staff is available to answer any question you may have regarding use of PhotosDirect. We do also appreciate your comments and suggestions.
    Most views have a Contact Support button in the lower-right corner of the view. Tap on it or tap the Help button in the lower right corner of the browser window. Both open a dialog box where you can type your name, email address, and message. Images, such as screenshots, can also be attached to the message. Please do not attach your private photos in any message.
    You will receive an email confirming that we have received your message and shortly afterwards one of our staff will reply to your message. You can reply to one of these emails if you have any further questions or information about your inquiry.

    Social media

    In the center bottom of the PhotosDirect view, you have social media icons that give you the ability to post messages promoting the use of PhotosDirect to your friends and colleagues.

    Geo tagging

    PhotosDirect makes use of transferred photo’s geo tagging to show the corresponding street address of the photo’s location if geo tagging data is included in the photo. Geo tagging can be turned on or off on the Camera app on your mobile device by following the steps below. Do notice that this setting will only affect new photos taken on the device. Previously stored photos will keep their geo tagging when transferred and show their street address in PhotosDirect if photos contain location data. Older versions of IOS and Android may have other procedures to change the settings.
    IOS
    Open the Settings app and go to Location Services. Scroll down and tap the Camera app. You can then select to use or not use location services with the Camera app.
    Android
    Find and tap Settings and select Location. You can then turn on or off Use location or select the Camera and make a more specific choice.

    Saving photos

    Part or all of your photo collection can be stored in a ZIP file using the Download Image section's features. In addition, you can save individual photos in the View and edit photos section or in the photo gallery by right-clicking on the image and selecting "Save image as..." from the pop-up menu of your browser. This method of saving is done by the browser and relates to the operating system and installed browser. The feature may differ from this description. Do not use this method with preview images, as these images are displayed at a reduced size, so saving them will not be the full size of the saved image. All images are saved in JPEG format.
    Please note that using the browser’s choice to save a link to a photo or copy the image address is not recommended. The saved links will only show photos while you are using PhotosDirect, and photos will be deleted after a given time. Be sure to save the actual photo file to your computer, not just a link to it, if you want to keep the photo.
  • Navigating using the main menu
    The main menu is visible on all pages except the sign in page. By selecting entities in this menu, you can open any PhotosDirect function available at your point of use. Several of the entries are duplicates of selections that can be made elsewhere on the PhotosDirect site, but all functions are available at the main menu, some enabled and some disabled depending on your use at the time.

    Process

    The Process menu contains options for the various steps for capturing and processing images in an ongoing photo collection.
    New Photo Collection
    You don't normally need to use this menu option as a new photo collection is launched when you open PhotosDirect, but it can be used if you want to share your photos among multiple photo collections. Note that the photo collections are deleted after a certain amount of time, depending on user status. Users who are signed in or not signed in, or a paid subscriber, all have different durations for saving a photo collection.
    Current Photo Collection
    This menu option easily returns you to your ongoing or opened photo collection if you're on a page that doesn't display your photo collection.
    Stop Collecting from Mobile
    Using this menu item, you stop transferring photos to your computer. Please note that ongoing transfers are not always interrupted. All photos do not always appear in the previews of the stopped collection, but will appear when the collection is opened from My Photo Collections in the View menu or when the page refreshes.
    Edit Photos in Collection
    This menu item opens the editing section. You can crop, rotate, delete and change the file name of each image.
    Download the Photos in the Collection
    This menu option opens the Downloads section on the main page where you can combine and save all or some of the images in your collection into a ZIP file. You can also give your collection a description and permanently delete selected images.

    View

    The View menu has a few entries linking to various pages.
    My User Account
    As a signed in used, you can edit your preferences and settings at this page. See further documentation on this page.
    My Photo Collections
    The My Photo Collections page displays all available photo collections with options to open, download, or view. If you select Gelleri, the collection opens in the gallery. The options are accessible via buttons that are visible when you hover over each line. Records show the date and time when the collection was started and last modified, information about the mobile device from which it was collected, the number of photos in the collection, and the time to expiration of the collection. When the collection expires, the collection and all photos are automatically deleted by the system. An opened collection will be indicated by a solid green frame. This will be the current photo collection, and all PhotosDirect features used will be applied to this collection.
    The Refresh the list button at the bottom of the page updates the list, which can be useful seeing the status of received photos in an ongoing collection.

    About

    Menu option About links to information related to our prices and plans, our company, our terms and conditions and our privacy policy. Contact information can be found in the About Us listing.

    Sign in and Sign out

    This entry gives you the options to sign in or out to your account, or to create a new account.
© 2023 Tradia AS
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